A broad mix of general business English vocabulary for beginners and lower-intermediate learners. This exercise covers everyday words and expressions you'll encounter in almost any professional setting.
📚 Key vocabulary brand equity — the commercial value derived from consumer perception of a brand name rather than the product itself market segmentation — dividing a broad market into subgroups of consumers with common needs or characteristics conversion rate — the percentage of website visitors or leads who complete a desired action, such as making a purchase customer acquisition cost (CAC) — the total cost of winning a new customer, including marketing and sales expenses return on investment (ROI) — a measure of the profitability of an investment, calculated as net profit divided by cost lead generation — the process of attracting and capturing interest from potential customers for a business's products or services value proposition — a clear statement explaining how a product solves a customer problem and why it is better than alternatives positioning — the process of establishing how a brand or product occupies a distinct place in the minds of target customers B2B (business-to-business) — commercial transactions conducted between two businesses, rather than between a business and a consumer B2C (business-to-consumer) — commercial transactions where a business sells products or services directly to individual consumers
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Choose the best response to complete each of the sentences below.
1. He is the head of the accounting department. = He's __________________________ of the accounting department.
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2. I'd like to __________________________ you to Lisa, our database specialist.
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3. I'm __________________________ manager at Disney. (There are many managers there.)
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4. I'm __________________________ CEO of Herbalife International. (There is only one CEO.)
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5. James always does __________________________ well.
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6. You should always call the customer by his/her __________________________, not his/her first name.
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7. I remember faces very well. = I'm __________________________.
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8. Do you have any __________________________ on you?
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9. Another word for colleague is __________________________.
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10. Our business is __________________________. We have to hire two more people.
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