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Basic Business English vocabulary for beginners 1

✓ Useful for TOEIC ✓ Useful for Cambridge BEC
A broad mix of general business English vocabulary for beginners and lower-intermediate learners. This exercise covers everyday words and expressions you'll encounter in almost any professional setting.



📚 Key vocabulary
brand equity — the commercial value derived from consumer perception of a brand name rather than the product itself
market segmentation — dividing a broad market into subgroups of consumers with common needs or characteristics
conversion rate — the percentage of website visitors or leads who complete a desired action, such as making a purchase
customer acquisition cost (CAC) — the total cost of winning a new customer, including marketing and sales expenses
return on investment (ROI) — a measure of the profitability of an investment, calculated as net profit divided by cost
lead generation — the process of attracting and capturing interest from potential customers for a business's products or services
value proposition — a clear statement explaining how a product solves a customer problem and why it is better than alternatives
positioning — the process of establishing how a brand or product occupies a distinct place in the minds of target customers
B2B (business-to-business) — commercial transactions conducted between two businesses, rather than between a business and a consumer
B2C (business-to-consumer) — commercial transactions where a business sells products or services directly to individual consumers


READY TO PRACTICE? LET’S GO!

Choose the best response to complete each of the sentences below.

1. He is the head of the accounting department. = He's __________________________ of the accounting department.
2. I'd like to __________________________ you to Lisa, our database specialist.
3. I'm __________________________ manager at Disney. (There are many managers there.)
4. I'm __________________________ CEO of Herbalife International. (There is only one CEO.)
5. James always does __________________________ well.
6. You should always call the customer by his/her __________________________, not his/her first name.
7. I remember faces very well. = I'm __________________________.
8. Do you have any __________________________ on you?
9. Another word for colleague is __________________________.
10. Our business is __________________________. We have to hire two more people.




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