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Business English Exercise | Topic: Sales Terms/Expressions 5

Designed to teach you the most common vocabulary/terms used in sales. This exercise is meant for ESL (English as a second language) students, but will be useful to anyone wanting to learn this specialized terminology.

(Choose the best response for each one)

1. List price is the price established by a product's _____________.

2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer.

3. Outlet stores have cheaper prices because they have eliminated "the _____________".

4. A ______________ sale is generally held by a store going out of business.

5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's standards for quality.

6. I always speak the truth when talking to customers. I never make any _____________ promises.

7. One of the tricks in sales is to be persuasive without being _____________.

8. Sales people are most effective when the client sees them as _____________.

9. Contrary to _____________ ( = what most people believe), body language doesn't matter in sales.
  populist belief
  popular belief
  poplar belief

10. A good salesperson is good at _____________ ( = determining) the prospect's needs.
  figuring out
  seeing out

Check answers


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