Tech support/Troubleshooting 1

📚 Key vocabulary
API (Application Programming Interface) — a set of rules allowing different software applications to communicate and share data with each other
cloud computing — the delivery of computing services including storage, servers, and software over the internet on demand
agile methodology — a project management approach based on iterative development, collaboration, and flexibility to change
DevOps — a set of practices combining software development and IT operations to shorten development cycles and improve reliability
cybersecurity — the practice of protecting computer systems, networks, and data from digital attacks and unauthorized access
bandwidth — the maximum rate of data transfer across a network, typically measured in megabits per second
latency — the delay between a user's action and the corresponding response from a system or network
scalability — the ability of a system or network to handle an increasing amount of work or expand its capacity
firewall — a network security system that monitors and controls incoming and outgoing traffic based on defined rules
encryption — the process of encoding data so that only authorized parties can read it