📚 Key vocabulary pipeline — a visual representation of all active sales opportunities and where they stand in the selling process prospecting — the process of identifying and contacting potential customers who may benefit from a product or service quota — a sales target assigned to a salesperson or team for a specific time period closing — the final stage of the sales process where the salesperson asks for or obtains a commitment to purchase objection handling — the skill of addressing and overcoming a potential customer's concerns or hesitations cold calling — contacting potential customers by phone without a prior relationship or expressed interest commission — a payment to a salesperson calculated as a percentage of the sales they generate upsell — encouraging an existing customer to purchase a more expensive product or service than originally intended discovery call — an initial conversation with a potential customer to understand their needs and assess fit SPIN selling — a consultative sales methodology based on asking Situation, Problem, Implication, and Need-payoff questions
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An exercise to help you learn and practice the most common vocabulary and terminology used in sales (specifically relating to trade shows, trade fairs, or conferences). Choose the correct response for each of the sentences.
1. We are ____________________ a new version of our most popular product this fall.
Correct answer: launching.
2. We _____________________ about 200 new customers as a result of last year's trade show.
Correct answer: generated.
3. A "qualified" lead is a potential customer that has _____________________.
Correct answer: expressed interest in your product/service.
4. A person who attends a trade show is called _____________________.
Correct answer: an attendee.
5. Make sure you _____________________ (meaning: put into categories) and prioritize all the leads that you generated at the show last week.
Correct answer: categorize.
6. How are leads _____________________ in your company?
Correct answer: distributed.
7. Another word for trade show is _____________________.
Correct answer: convention.
8. The largest industry trade show of the year ____________________ next month.
Correct answer: takes place.
9. Each booth space is about 10 feet _____________________.
Correct answer: wide.
10. All the top companies = All the _____________________