📚 Key vocabulary pipeline — a visual representation of all active sales opportunities and where they stand in the selling process prospecting — the process of identifying and contacting potential customers who may benefit from a product or service quota — a sales target assigned to a salesperson or team for a specific time period closing — the final stage of the sales process where the salesperson asks for or obtains a commitment to purchase objection handling — the skill of addressing and overcoming a potential customer's concerns or hesitations cold calling — contacting potential customers by phone without a prior relationship or expressed interest commission — a payment to a salesperson calculated as a percentage of the sales they generate upsell — encouraging an existing customer to purchase a more expensive product or service than originally intended discovery call — an initial conversation with a potential customer to understand their needs and assess fit SPIN selling — a consultative sales methodology based on asking Situation, Problem, Implication, and Need-payoff questions
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An exercise to help you learn & practice the most common vocabulary/terms used in sales (specifically relating to trade shows, trade fairs, or conferences). Choose the correct response for each of the sentences.
1. We are ____________________ a new version of our most popular product this fall.
Correct answer: launching.
2. We _____________________ about 200 new customers as a result of last year's trade show.
Correct answer: generated.
3. A "qualified" lead is a potential customer that has _____________________.
Correct answer: expressed interest in your product/service.
4. A person who attends a trade show is called _____________________.
Correct answer: an attendee.
5. Make sure you _____________________ (meaning: put into categories) and prioritize all the leads that you generated at the show last week.
Correct answer: categorize.
6. How are leads _____________________ in your company?
Correct answer: distributed.
7. Another word for trade show is _____________________.
Correct answer: convention.
8. The largest industry trade show of the year ____________________ next month.
Correct answer: takes place.
9. Each booth space is about 10 feet _____________________.
Correct answer: wide.
10. All the top companies = All the _____________________