A broad mix of general business English vocabulary for beginners and lower-intermediate learners. This exercise covers everyday words and expressions you'll encounter in almost any professional setting.
READY TO PRACTICE? LET’S GO!
Choose the best response to complete each of the sentences below.
1. He is the head of the accounting department. = He is ____________________ of the accounting department.
Correct answer: in charge.
2. I'd like to __________________________ you to Lisa, our database specialist.
Correct answer: introduce.
3. I am ____________________ manager at a large company. There are many managers there.
Correct answer: a.
4. I am ____________________ CEO of our company. There is only one CEO.
Correct answer: the.
5. James always does __________________________ well.
Correct answer: his job.
6. In formal situations, you may need to address a customer by their ____________________ rather than their first name.
Correct answer: last name or surname.
7. I remember faces very well = I'm __________________________
Correct answer: good with faces.
8. Do you have any __________________________ on you?
Correct answer: business cards.
9. Another word for colleague is __________________________.
Correct answer: co-worker.
10. Our business is __________________________. We have to hire two more people.
Correct answer: growing.
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📚 Important Words to Know brand equity — the commercial value derived from consumer perception of a brand name rather than the product itself market segmentation — dividing a broad market into subgroups of consumers with common needs or characteristics conversion rate — the percentage of website visitors or leads who complete a desired action, such as making a purchase customer acquisition cost (CAC) — the total cost of winning a new customer, including marketing and sales expenses return on investment (ROI) — a measure of the profitability of an investment, calculated as net profit divided by cost lead generation — the process of attracting and capturing interest from potential customers for a business's products or services value proposition — a clear statement explaining how a product solves a customer problem and why it is better than alternatives positioning — the process of establishing how a brand or product occupies a distinct place in the minds of target customers B2B (business-to-business) — commercial transactions conducted between two businesses, rather than between a business and a consumer B2C (business-to-consumer) — commercial transactions where a business sells products or services directly to individual consumers