Business English listening comprehension exercise: Will cities survive permanent work from home?

💬 Useful phrases
“Could you speak more slowly, please?” — used when you need someone to slow down their speech for better comprehension
“I didn't quite catch that — could you repeat it?” — a polite way to ask someone to say something again
“Would you mind spelling that out for me?” — asking for a word to be spelled to avoid misunderstanding
“Let me make sure I understand correctly.” — used to confirm your understanding before responding
“I'm sorry, I'm not familiar with that term.” — appropriate when you encounter an unfamiliar word or expression
“Could you give me an example?” — requesting a concrete example to clarify an abstract concept
“Are you saying that...?” — used to paraphrase and confirm what someone has just said
“I'll need a moment to process that.” — a natural way to buy time when responding to complex information