Home/Vocabulary Exercises/English for Sales 3

Sales Terms/Expressions 3

✓ Useful for TOEIC
A focused exercise on sales vocabulary for ESL professionals. Understanding these terms will help you follow sales meetings, read reports, and contribute confidently to sales-related discussions.



🎯 Did you know? Sales edition
Commission structures vary widely: some salespeople earn straight commission (a percentage of everything they sell), others get a base salary plus commission. "OTE" (On-Target Earnings) is the total you'd earn if you hit your quota — a term you'll see in any English-language sales job posting.
"Objection handling" is the formal term for addressing a customer's concerns or hesitations. In sales training, it's often described as "turning objections into opportunities." Common objections include price, timing, and need.
The word "close" is both a verb and a noun in sales: "Did you close the deal?" or "He made the close." A "soft close" eases a customer toward a decision; a "hard close" asks directly for the sale.


READY TO PRACTICE? LET’S GO!

Choose the correct response to complete each sentence.

1. We are looking to _____________________ with other players in the industry.
2. This decision will not affect our _____________________. ( = profits)
3. When potential is "realized" it is:
4. We've got to do an analysis on the length and cost of our sales _____________________. ( = complete sales process from beginning to end)
5. In sales, "customers retained" refers to the customers that a company _____________________.
6. Mr. Lin has a lot of experience, but he still doesn't meet the _____________________ requirements for this position.
7. These _____________________ programs are designed to improve sales performance.
8. Sales managers are paid to _____________________ results.
9. How effective are these programs over the _____________________? ( = over a long period of time)
10. Many sales managers use _____________________ software to improve sales performance.
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