Sales Terms/Expressions 3
✓ Useful for TOEIC
A focused exercise on sales vocabulary for ESL professionals. Understanding these terms will help you follow sales meetings, read reports, and contribute confidently to sales-related discussions.
READY TO PRACTICE? LET’S GO!
Choose the correct response to complete each sentence.
1. We are looking to _____________________ with other players in the industry.
Correct answer: partner.
2. This decision will not affect our ____________________. (meaning: our overall profit or loss)
Correct answer: bottom line.
3. When potential is "realized" it is:
Correct answer: achieved.
4. We need to analyze the length and cost of our sales ____________________. (meaning: the complete process from first contact to purchase)
Correct answer: cycle.
5. In sales, "customers retained" refers to the customers that a company _____________________.
Correct answer: has kept.
6. Mr. Lin has a lot of experience, but he still doesn't meet the _____________________ requirements for this position.
Correct answer: competency.
7. These _____________________ programs are designed to improve sales performance.
Correct answer: training.
8. Sales managers are paid to _____________________ results.
Correct answer: produce.
9. How effective are these programs over the ____________________? = How effective are they over a long period?
Correct answer: long term.
10. Many sales managers use _____________________ software to improve sales performance.
Correct answer: forecasting.
🎯 Did you know? Sales edition
Commission structures vary widely: some salespeople earn straight commission (a percentage of everything they sell), others get a base salary plus commission. "OTE" (On-Target Earnings) is the total you'd earn if you hit your quota — a term you'll see in any English-language sales job posting.
"Objection handling" is the formal term for addressing a customer's concerns or hesitations. In sales training, it's often described as "turning objections into opportunities." Common objections include price, timing, and need.
The word "close" is both a verb and a noun in sales: "Did you close the deal?" or "He made the close." A "soft close" eases a customer toward a decision; a "hard close" asks directly for the sale.
Commission structures vary widely: some salespeople earn straight commission (a percentage of everything they sell), others get a base salary plus commission. "OTE" (On-Target Earnings) is the total you'd earn if you hit your quota — a term you'll see in any English-language sales job posting.
"Objection handling" is the formal term for addressing a customer's concerns or hesitations. In sales training, it's often described as "turning objections into opportunities." Common objections include price, timing, and need.
The word "close" is both a verb and a noun in sales: "Did you close the deal?" or "He made the close." A "soft close" eases a customer toward a decision; a "hard close" asks directly for the sale.
▶ Keep practicing — more exercises for you:
Sales English 1
Sales English 2
Sales English 4
Sales English 5
English for sales 1
English for sales 2
Marketing English 1
Marketing English 2
Sales English 2
Sales English 4
Sales English 5
English for sales 1
English for sales 2
Marketing English 1
Marketing English 2
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