Mixed verb tenses 4

💡 Top tips
Present perfect vs simple past in professional contexts
Use the present perfect for actions with a connection to the present: 'We have launched three products this year.' Use simple past for completed actions at a specific time: 'We launched the product in March.' The distinction matters in reports and emails.
Using the passive voice professionally
The passive voice is common in formal business writing when the doer of an action is unknown, unimportant, or deliberately omitted: 'The report was submitted on time.' 'Errors were found in the data.' Avoid overusing it in spoken communication.
Expressing the future: 'will', 'going to', and present continuous
'Will' is used for decisions made at the moment of speaking and firm commitments: 'I'll send that right away.' 'Going to' refers to plans already decided: 'We're going to launch in Q4.' The present continuous is used for fixed arrangements: 'I'm meeting the client on Thursday.'