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Topic: Banking/Investing/Financial terms 4

An exercise to help you learn & practice the vocabulary of the financial world, while polishing your grammar skills. Although it's meant for ESL students, it'll be useful to anyone who wants to practice this specialized vocabulary.

Choose the correct response for each of the sentences.

1. I'm sorry, Mr. Davis, but your check hasn't ____________________ ( = gone through) yet.
  cleared
  transferred
  claimed

2. Do you have any ____________________ debts? ( = debts that you have not paid off)
  excellent
  outstanding
  outsourcing

3. You'll have to ____________________ these forms. Once you do that, I'll give them to our bank manager for approval.
  fill
  filter
  fill out

4. We'll ____________________ your lost card. No problem.
  replace
  redo
  remake

5. To ____________________ money to someone's account means to transfer money into someone's account.
  wave
  waive
  wire

6. We have to reset your ____________________ number. ( = the secret code for your bank/ATM card)
  pine
  PIN
  secret

7. I keep half of my savings in an account, and the other half in a ____________________ at my bank.
  safe-deposit box
  safe-keeping box
  safety box

8. A money market account is a combination checking and savings account, one in which your bank ____________________ your deposited money for you.
  investigates
  invests
  interests

9. Bankrate.com is a good place to check which banks and credit unions ____________________ for various accounts.
  offer the good deals
  offer the best deals
  provide you with best deals

10. Each account has different ____________________ ( = characteristics). You should decide which ____________________ are most important for you.
  qualities
  figures
  features

(Your answers will be displayed in a new window)

SAMPLE CONVERSATION: Banking

Here is a sample conversation between a teller and a customer in a bank:

TOPIC: Opening a bank account

Teller: Good morning. How can I help you today?

Customer: Good morning. I'd like to open a checking account, please.

Teller: Certainly. Do you already have an account with us?

Customer: No, this would be my first one.

Teller: All right. May I see a valid ID and proof of address?

Customer: Yes, here's my passport and a utility bill.

Teller: Thank you. There's a minimum opening deposit of $100. Will that be okay?

Customer: Yes, that's fine. I'll deposit $200.

Teller: Great. Would you like a debit card and online banking access?

Customer: Yes, I'd like both, please.

Teller: Perfect. Please fill out this form, and I'll process your application.

Language & communications notes

Polite requests:
“I'd like to...” is more formal and polite than “I want to...”

Bank vocabulary:
checking account, deposit, debit card, online banking

Common question forms:
“May I...?” and “Would you like...?” are formal and professional.

Functional focus:
Making requests
Providing documents
Agreeing to terms (“That's fine.”)

MATERIALS TO HELP YOU LEARN (AND TEACH!):
BUSINESS ENGLISH GLOSSARY
BUSINESS ENGLISH WORKSHEET COLLECTION

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