Business Email Vocabulary: Free Professional English Exercise 1

💬 Useful phrases
“I hope this email finds you well.” — a common professional greeting that opens a business email warmly
“I'm following up on my previous message regarding...” — used when checking in after an earlier unanswered communication
“Please find attached the document you requested.” — a formal way to notify the recipient of an email attachment
“I wanted to touch base regarding the status of...” — a casual professional phrase for checking progress on something
“Could you please clarify your position on...?” — a polite way to ask for explanation or more detail on an issue
“I would appreciate a response by [date] if possible.” — setting a gentle timeline for a reply without being demanding
“Thank you for your prompt response.” — expressing appreciation when someone replies quickly
“Please do not hesitate to contact me if you have any questions.” — a standard professional closing offering further assistance

5. Sending someone a "hidden" copy of an email is known as:

cheating cc-ing someone (pron. seeseeing someone) bcc-ing someone (pron. beeseeseeing someone)

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7. You should always use appropriate, businesslike language in all ______________________ communications.

electronic electric electrode

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9. Many big companies have a system which ______________________ ( = keeps track of/ checks) their employees' email.

monitor monitors looks

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Email 1