Email 1
A vocabulary exercise covering the language of professional email communication. These terms and expressions are the building blocks of clear, effective business emails in English.
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Choose the correct response to complete each sentence.
1. Could you please ____________________ the email that you received from Frank?
Correct answer: forward me.
2. When you send your report to Tom, make sure to ____________________ me as well.
Correct answer: copy or cc.
3. Somehow your email ended up in my ______________________ folder.
Correct answer: junk mail.
4. You must have ______________________ my message by mistake.
Correct answer: deleted.
5. Sending someone a hidden copy of an email is known as ____________________.
Correct answer: bcc'ing.
6. To send something by mistake = To send something ______________________.
Correct answer: by accident.
7. You should always use appropriate, businesslike language in all ______________________ communications.
Correct answer: electronic.
8. I thanked him for his ______________________. (meaning: answer)
Correct answer: reply.
9. Many large companies use a system that ____________________ employees' email activity.
Correct answer: monitors.
10. I didn't get that ______________________. (meaning: file that is attached to a message)
Correct answer: attachment.
💬 Useful phrases
“I hope this email finds you well.” — a common professional greeting that opens a business email warmly
“I'm following up on my previous message regarding...” — used when checking in after an earlier unanswered communication
“Please find attached the document you requested.” — a formal way to notify the recipient of an email attachment
“I wanted to touch base regarding the status of...” — a casual professional phrase for checking progress on something
“Could you please clarify your position on...?” — a polite way to ask for explanation or more detail on an issue
“I would appreciate a response by [date] if possible.” — setting a gentle timeline for a reply without being demanding
“Thank you for your prompt response.” — expressing appreciation when someone replies quickly
“Please do not hesitate to contact me if you have any questions.” — a standard professional closing offering further assistance
“I hope this email finds you well.” — a common professional greeting that opens a business email warmly
“I'm following up on my previous message regarding...” — used when checking in after an earlier unanswered communication
“Please find attached the document you requested.” — a formal way to notify the recipient of an email attachment
“I wanted to touch base regarding the status of...” — a casual professional phrase for checking progress on something
“Could you please clarify your position on...?” — a polite way to ask for explanation or more detail on an issue
“I would appreciate a response by [date] if possible.” — setting a gentle timeline for a reply without being demanding
“Thank you for your prompt response.” — expressing appreciation when someone replies quickly
“Please do not hesitate to contact me if you have any questions.” — a standard professional closing offering further assistance
▶ Keep practicing — more exercises for you:
Cover letter English 1
Cover letter English 2
Cover letter English 3
Cover letter English 4
Business letters 1
Business letters 2
Job interview English 1
Job interview English 2
Cover letter English 2
Cover letter English 3
Cover letter English 4
Business letters 1
Business letters 2
Job interview English 1
Job interview English 2
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