Build your business writing vocabulary with this exercise. Understanding these expressions will help you write clearer, more professional emails, letters, and other formal communications in English.
💬 Useful phrases “Let me clarify what I mean by that.” — used to prevent misunderstanding by providing further explanation “If I understand you correctly...” — paraphrasing the other person's point to confirm comprehension “Would you be able to expand on that?” — asking for more detail on a point someone has briefly mentioned “That's an interesting perspective. Have you considered...?” — engaging constructively with someone's idea while introducing a new angle “I'd like to revisit this point later if that's okay.” — noting something to return to without interrupting the current discussion “To be transparent about our situation...” — signaling honest and direct communication about a limitation or constraint “We're aligned on the goal, but differ on the approach.” — clearly identifying where agreement and disagreement exist “Let's define what success looks like for this project.” — proposing to establish shared expectations and measurable outcomes
READY TO PRACTICE? LET’S GO!
Choose the correct response to complete each sentence.
1. We ____________________ a 10% discount on orders of 1,000 or more.
Correct answer: offer.
2. We ____________________ that the merchandise will be delivered within two business days.
Correct answer: guarantee.
3. If you require more information, please don't __________________________ to contact me.
Correct answer: hesitate.
4. __________________________ to contact me if you have any other questions.
Correct answer: Feel free.
5. I'm writing to let you know that the meeting has been ___________________________ to 4:00 PM. (meaning: The start of the meeting has been delayed until 4:00 PM.)
Correct answer: pushed back.
6. Let me go over some of the recent ___________________________. (meaning: some of the things that have happened recently)
Correct answer: developments.
7. I'm not ____________________ to provide that information. = I can't provide that information (usually because of legal reasons).
Correct answer: at liberty.
8. I look __________________ to your response. = I'll be awaiting your response.
Correct answer: forward.
9. I would appreciate your help in this ___________________________.
Correct answer: matter.
10. Hopefully, we will be able to ____________________ this issue in the coming week.