Business English Training | Topic: Modern Business Emails in English 3

Designed to help you to choose the correct words when writing a business letter/email in English. We use examples from real emails to ensure that you get the most current (up-to-date) examples available. Remember, most emails of this type are semi-formal, so most of the examples below are as well.


QUESTIONS:
(Choose the best response for each one)

1. We __________________________ (= offer) a discount of 10% on orders of 1,000 or more.
  prove
  prevail
  provide

2. We __________________________ that the merchandise will be delivered in 2 business days. = We promise that you will receive the merchandise in 2 business days.
  warrantee
  guarantee
  warrant

3. If you require more information, please don't __________________________ to contact me.
  stop
  hesitate
  cut short

4. __________________________ to contact me if you have any other questions.
  Feel free
  Feel freedom
  Be free

5. I'm writing to let you know that the meeting has been ___________________________ to 4:00 PM. ( = The start of the meeting has been delayed until 4:00 PM.)
  pushed forward
  pushed aside
  pushed back

6. Let me go over some of the recent ___________________________. ( = some of the things that have happened recently)
  developments
  devaluations
  diagrams

7. I'm not ____________________ to provide that information. = I can't provide that information. ( = usually because of legal reasons)
  at liberty
  at ease
  at all

8. I look __________________ to your response. = I'll be awaiting your response.
  ahead
  in the future
  forward

9. I would appreciate your help in this ___________________________.
  idea
  matter
  email

10. Hopefully we'll be able to ___________________________ ( = clear up/come to a decision about) this issue in the upcoming week.
  resolve
  resize
  reciprocate

Check answers

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