Build your business writing vocabulary with this exercise. Understanding these expressions will help you write clearer, more professional emails, letters, and other formal communications in English.
READY TO PRACTICE? LET’S GO!
Choose the correct response to complete each sentence.
1. We ____________________ a 10% discount on orders of 1,000 or more.
Correct answer: offer.
2. We ____________________ that the merchandise will be delivered within two business days.
Correct answer: guarantee.
3. If you require more information, please don't __________________________ to contact me.
Correct answer: hesitate.
4. __________________________ to contact me if you have any other questions.
Correct answer: Feel free.
5. I'm writing to let you know that the meeting has been ___________________________ to 4:00 PM. (meaning: The start of the meeting has been delayed until 4:00 PM.)
Correct answer: pushed back.
6. Let me go over some of the recent ___________________________. (meaning: some of the things that have happened recently)
Correct answer: developments.
7. I'm not ____________________ to provide that information. = I can't provide that information (usually because of legal reasons).
Correct answer: at liberty.
8. I look __________________ to your response. = I'll be awaiting your response.
Correct answer: forward.
9. I would appreciate your help in this ___________________________.
Correct answer: matter.
10. Hopefully, we will be able to ____________________ this issue in the coming week.
Correct answer: resolve.
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💬 Useful phrases “Let me clarify what I mean by that.” — used to prevent misunderstanding by providing further explanation “If I understand you correctly...” — paraphrasing the other person's point to confirm comprehension “Would you be able to expand on that?” — asking for more detail on a point someone has briefly mentioned “That's an interesting perspective. Have you considered...?” — engaging constructively with someone's idea while introducing a new angle “I'd like to revisit this point later if that's okay.” — noting something to return to without interrupting the current discussion “To be transparent about our situation...” — signaling honest and direct communication about a limitation or constraint “We're aligned on the goal, but differ on the approach.” — clearly identifying where agreement and disagreement exist “Let's define what success looks like for this project.” — proposing to establish shared expectations and measurable outcomes