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General Business English Terms 4

✓ Useful for TOEIC ✓ Useful for Cambridge BEC
A general business vocabulary exercise covering the kind of English you'll hear and read in professional environments around the world. Broad, practical, and useful at any level.



READY TO PRACTICE? LET’S GO!

Choose the correct response to complete each sentence.

1. John isn't a permanent employee, he's a ___________________.
2. A ____________________ arrangement begins as temporary employment but may lead to a permanent position.
3. I can't make it at 2, I have an important meeting ___________________. (meaning: I have to attend)
4. Make sure you ____________________ with Nancy about what we discussed this morning.
5. He's got a really positive ___________________. He'll do well at this company.
6. A micromanager wants to ____________________.
7. You should always wear your name ____________________ when you are at work.
8. Tony, can you ___________________ these documents and see if there's anything about the Dell contract?
9. Can we meet at 2:00 PM? Let me check my ___________________.
10. Marketing really dropped the ___________________ on this one. (meaning: really made a big mistake)
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📚 Important Words to Know
click-through rate (CTR) — the percentage of people who click on a link or advertisement after seeing it
funnel — a model representing the stages a potential customer goes through, from awareness to purchase
content marketing — a strategy focused on creating and distributing valuable content to attract and retain a defined audience
KPI (key performance indicator) — a measurable value that demonstrates how effectively a company is achieving key business objectives
market share — the portion of total sales in a market captured by a particular company or product
customer retention — a company's ability to keep its existing customers over a specified period of time
product lifecycle — the progression of a product through introduction, growth, maturity, and decline stages
demographic — statistical data relating to a population, such as age, gender, income, and education level
psychographic — characteristics relating to consumers' attitudes, interests, values, and lifestyle choices
upselling — encouraging a customer to purchase a more expensive or upgraded version of the product they are considering



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