General Business English Terms 6
✓ Useful for TOEIC
✓ Useful for Cambridge BEC
A broad business English vocabulary exercise with a focus on the language of workplace communication — including terms used in presentations, negotiations, and team discussions.
READY TO PRACTICE? LET’S GO!
Choose the correct response to complete each sentence.
1. When you're "bouncing ideas off each other", you're __________________________.
Correct answer: exchanging ideas.
2. Lisa and I have been playing ____________________ all week (meaning: repeatedly missing each other's calls).
Correct answer: phone tag.
3. What is voicemail?
Correct answer: A service that records a caller's spoken message.
4. I think David should do the presentation. Database architecture is his __________________________.
Correct answer: area of expertise.
5. Your report is a little short. I think you need to ____________________ further.
Correct answer: research the topic.
6. Our meetings are always quite informal, but we get __________________________.
Correct answer: a lot done.
7. Where can I get a pen?
Correct answer: In the supply room.
8. What's a binder?
Correct answer: a cover, usually with rings, used to hold loose sheets of paper — A binder holds and organizes loose sheets of paper.
9. I've always wanted to ___________________ a career in oceanography.
Correct answer: pursue.
10. No, I'm sorry I'm not ___________________ with that service. (meaning: I haven't heard about that service)
Correct answer: familiar.
📚 Important Words to Know
click-through rate (CTR) — the percentage of people who click on a link or advertisement after seeing it
funnel — a model representing the stages a potential customer goes through, from awareness to purchase
content marketing — a strategy focused on creating and distributing valuable content to attract and retain a defined audience
KPI (key performance indicator) — a measurable value that demonstrates how effectively a company is achieving key business objectives
market share — the portion of total sales in a market captured by a particular company or product
customer retention — a company's ability to keep its existing customers over a specified period of time
product lifecycle — the progression of a product through introduction, growth, maturity, and decline stages
demographic — statistical data relating to a population, such as age, gender, income, and education level
psychographic — characteristics relating to consumers' attitudes, interests, values, and lifestyle choices
upselling — encouraging a customer to purchase a more expensive or upgraded version of the product they are considering
click-through rate (CTR) — the percentage of people who click on a link or advertisement after seeing it
funnel — a model representing the stages a potential customer goes through, from awareness to purchase
content marketing — a strategy focused on creating and distributing valuable content to attract and retain a defined audience
KPI (key performance indicator) — a measurable value that demonstrates how effectively a company is achieving key business objectives
market share — the portion of total sales in a market captured by a particular company or product
customer retention — a company's ability to keep its existing customers over a specified period of time
product lifecycle — the progression of a product through introduction, growth, maturity, and decline stages
demographic — statistical data relating to a population, such as age, gender, income, and education level
psychographic — characteristics relating to consumers' attitudes, interests, values, and lifestyle choices
upselling — encouraging a customer to purchase a more expensive or upgraded version of the product they are considering
▶ Keep practicing — more exercises for you:
Business English test 1
Business English test 2
Business English test 3
Business English test 4
Business English test 5
Business English test 7
Business English basics 1
Business English basics 2
Business English test 2
Business English test 3
Business English test 4
Business English test 5
Business English test 7
Business English basics 1
Business English basics 2
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practice real workplace language BUSINESS ENGLISH GLOSSARY key terms explained clearly WORKSHEET COLLECTION printable PDFs for self-study
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practice real workplace language BUSINESS ENGLISH GLOSSARY key terms explained clearly WORKSHEET COLLECTION printable PDFs for self-study
and classroom use
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