An exercise covering the vocabulary and expressions most commonly used in sales. From prospecting to closing, these are the terms you need to communicate effectively in a sales environment.
💰 Did you know? Sales edition "Always be closing" (ABC) is the most famous phrase in sales culture, popularised by the 1992 film Glengarry Glen Ross. It's become so embedded in business English that it's now also used ironically to poke fun at high-pressure sales tactics. Cold call vs. warm call — a cold call is contacting someone with no prior relationship; a warm call is following up on a referral or prior contact. "Warming up a lead" before calling is a standard part of modern sales process. "Pipeline" is one of the most common words in sales English. "What's in your pipeline?" means "what potential deals are you currently working on?" It comes from the image of deals flowing through a pipe toward the sale.
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Choose the correct response to complete each sentence.
1. Have you seen last month's sales ______________?
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2. Sales are ______________ by 50% compared to this time last year.
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3. We'll be looking to hire a sales ______________ soon.
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4. In much of the business world, the calendar year is divided into four ______________.
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5. To write up a contract = To ______________ a contract
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6. The amount on the ______________ ( = an official bill) is higher than what we agreed on.
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7. Our company offers a wide ______________ ( = variety) of software.
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8. I work for a company that does ______________ advertising.
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9. We plan to launch a new sales ______________ to attract new customers.
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10. Our customer ______________ is made up mostly of affluent, middle-aged men.
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