Round out your sales vocabulary with this exercise. The terms included reflect the language of the full sales cycle — from lead generation and pitching to objection handling and closing.
🤟 Did you know? Sales edition The word "pitch" in a sales context means a presentation designed to persuade someone to buy. "Elevator pitch" refers to a version short enough to deliver in the time it takes to ride an elevator — typically 30–60 seconds. B2B vs. B2C selling — Business-to-business (B2B) sales typically involve longer cycles, multiple decision-makers, and formal contracts. Business-to-consumer (B2C) sales are faster and more emotion-driven. The language and tactics differ significantly between the two. "Low-hanging fruit" is a sales idiom meaning easy wins or prospects most likely to buy quickly. "Let's go after the low-hanging fruit first before targeting harder accounts" is typical sales team language.
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Choose the correct response to complete each sentence.
1. List price is the price established by a product's _____________.
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2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer.
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3. Outlet stores have cheaper prices because they have eliminated "the _____________".
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4. A ______________ sale is generally held by a store going out of business.
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5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's standards for quality.
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6. I always speak the truth when talking to customers. I never make any _____________ promises.
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7. One of the tricks in sales is to be persuasive without being _____________.
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8. Sales people are most effective when the client sees them as _____________.
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9. Contrary to _____________ ( = what most people believe), body language doesn't matter in sales.
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10. A good salesperson is good at _____________ ( = determining) the prospect's needs.
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