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Sales Terms/Expressions 5

✓ Useful for TOEIC
Round out your sales vocabulary with this exercise. The terms included reflect the language of the full sales cycle — from lead generation and pitching to objection handling and closing.



🤟 Did you know? Sales edition
The word "pitch" in a sales context means a presentation designed to persuade someone to buy. "Elevator pitch" refers to a version short enough to deliver in the time it takes to ride an elevator — typically 30–60 seconds.
B2B vs. B2C selling — Business-to-business (B2B) sales typically involve longer cycles, multiple decision-makers, and formal contracts. Business-to-consumer (B2C) sales are faster and more emotion-driven. The language and tactics differ significantly between the two.
"Low-hanging fruit" is a sales idiom meaning easy wins or prospects most likely to buy quickly. "Let's go after the low-hanging fruit first before targeting harder accounts" is typical sales team language.


READY TO PRACTICE? LET’S GO!

Choose the correct response to complete each sentence.

1. List price is the price established by a product's _____________.
2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer.
3. Outlet stores have cheaper prices because they have eliminated "the _____________".
4. A ______________ sale is generally held by a store going out of business.
5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's standards for quality.
6. I always speak the truth when talking to customers. I never make any _____________ promises.
7. One of the tricks in sales is to be persuasive without being _____________.
8. Sales people are most effective when the client sees them as _____________.
9. Contrary to _____________ ( = what most people believe), body language doesn't matter in sales.
10. A good salesperson is good at _____________ ( = determining) the prospect's needs.




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